Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of the EuFSI Digital Product Passport Platform ("Platform") operated by European Foundation for Sustainability and Innovation ("EuFSI", "we", "us"). By accessing or using the Platform, you agree to these Terms.

2. Services

EuFSI provides a SaaS platform for creating, managing, and publishing Digital Product Passports in compliance with EU ESPR Regulation 2024/1781. Services include product data management, supply chain data collection, AI-assisted document extraction, QR code generation, and analytics.

3. Subscription Plans

Access to the Platform is provided under subscription plans (Starter, Growth, Enterprise) with defined feature limits. Plan details and pricing are available at dpp.eufsi.com/pricing. We reserve the right to modify plan features with 30 days notice.

4. Data Ownership

You retain all ownership rights to your product data, supply chain data, and company information uploaded to the Platform. EuFSI does not claim ownership of your content. We process your data solely to provide the Platform services as described in our Data Processing Agreement.

5. Data Processing Agreement

A GDPR-compliant Data Processing Agreement (DPA) is incorporated into these Terms for all subscription plans. The DPA details our obligations as data processor for your product and supply chain data.

6. Limitation of Liability

EuFSI provides compliance infrastructure tools. We do not provide legal advice. While the Platform is designed to support ESPR compliance, ultimate responsibility for regulatory compliance rests with the brand placing products on the EU market.

7. Assignment and Successor Entities

EuFSI may assign or transfer these Terms, including the incorporated Data Processing Agreement, to an affiliated or successor entity within its group (including a successor legal entity formed to carry on the service) upon written notice to you. Your rights and our obligations under these Terms are unaffected by such a transfer. You may not assign these Terms without our prior written consent, which will not be unreasonably withheld in the case of a merger, acquisition or sale of substantially all of your assets.

8. Switching, Data Portability and Exit (Data Act)

You may switch to another provider, port your data to your own infrastructure, or terminate with erasure, at any time. You may give up to two months’ notice, or act immediately; where a switching process runs, the transitional period will not exceed 30 calendar days, during which the service remains available and we provide reasonable assistance, maintain continuity and security, and support your exit strategy. If the 30-day period is technically infeasible, we will notify you within 14 working days with a justified alternative period of at most seven months, which you may extend once.

All exportable data are portable at any time through the self-service company export: products with all published passport versions and their signatures in EN 18223 machine-readable form, materials, certifications, batches, users and document references, as enumerated in our export-formats register. Exempt as provider-internal are operator support notes and provider trade-secret material; the exemption does not impede switching. Exportable data remain retrievable for at least 30 calendar days after any transitional period, after which they are fully erased on completed switching — except that published Digital Product Passports are statutory records whose public availability obligations survive termination and are carried by our continuity mechanisms, not erased on exit.

We impose no switching charges and no data-egress charges. The contract is considered terminated upon successful completion of switching, or at the end of your notice period where you elect erasure instead. Information on infrastructure jurisdiction and international access is published in our Privacy Policy, Section 8, which forms part of these Terms.

9. Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes arising from these Terms shall be submitted to the competent courts in the Netherlands.